cRISIS STABLIZATION SERVICES
How We Help
Rapid Response & Crisis De-escalation
Safety & Crisis Planning
Family Engagement
Brief Therapeutic Intervention
Referral Coordination & Community Support
Mobile Crisis Response provides immediate, on-site support for individuals ages 5 and older who are experiencing a behavioral or psychiatric crisis. A trained professional comes to your home, school, or community setting to help de-escalate the situation and keep the individual safe.
Community Stabilization is short-term therapeutic support designed to help individuals remain stable in their own environment after a crisis. This service includes safety planning, coordination of care, and connection to long-term community resources.
Our services are available for children, adolescents, and adults (ages 5 and up) who are at risk of hospitalization or losing their current living situation due to a behavioral or mental health crisis.
Yes. We are available 24 hours a day, 7 days a week to respond to crises in the community.
You should call if you or someone you know is experiencing:
Suicidal thoughts or self-harming behaviors
Severe anxiety, depression, or threatening behaviors
Aggression or psychosis (hallucinations/delusions)
Loss of coping skills, substance use, or isolation
Behaviors that could put themselves or others at risk
No. Anyone can call us directly for crisis services. Referrals are also accepted from hospitals, schools, case managers, law enforcement, and other community providers.
We prioritize urgent calls and typically respond within one hour for on-site crisis intervention.
Many crisis services are covered by insurance, Medicaid, or community funding. Our staff can guide you through coverage options and any costs that may apply.
Once stabilization is achieved, we help connect individuals and families to long-term community supports, outpatient treatment, or other resources so that progress continues beyond the immediate crisis.
Yes. All services are confidential and comply with federal and state privacy laws (HIPAA). Information is only shared with your permission or in cases where safety requires it.
Mobile Crisis Response
We deploy interdisciplinary teams — a licensed clinician (e.g. psychologist, social worker), a peer support specialist with lived experience, and other trauma-informed responders. This ensures not just clinical assessment, but also empathic, real-world understanding.
We use standardized tools to screen for risk (suicidality, self-harm, substance use, trauma history) and assess safety, functioning, and family/home environment.
Our goal is to respond rapidly — ideally within one hour of contact or request during a crisis, when possible.
Community Stabilization
We maintain follow-up after the initial crisis intervention. Follow-ups may happen by phone or in person within 72 hours to check how the safety plan is working, update as needed, and ensure access to ongoing supports.
Stabilization services often last for several weeks (commonly 4-8 weeks for youth/young adult programs) to ensure the person is securely reconnected with routine supports and community resources.
Emphasis on “warm handoffs” — making sure that when we refer someone from crisis stabilization to long-term care or outpatient services, the transition is smooth, with coordination, shared information, and possibly joint sessions
Frequently Asked Questions
Children and adults experiencing severe psychiatric emergency services in Virginia that could endanger their existing community living situation or put them at risk of psychiatric hospitalization are the targets of community stabilization at THE LIGHT COMMUNITY ACTION GROUP in Virginia.
You or your loved one must be going through an extreme mental crisis that could lead to hospitalization without this assistance to be eligible for Community Stabilization Services.
It includes short-term skill-building and therapeutic interventions, using natural supports, integrating natural supports into crisis stabilization and de-escalation interventions, and coordinating follow-up services.
In Virginia, a few community stabilization programs provide clinical assessment and temporary crisis stabilization housing for 15 days.
In Virginia, rates for community stabilization services are posted on the Virginia Medicaid website at https://www.dmas.virginia.gov/for-providers/procedure-fee-files-cpt-codes/. These rates are paid on a 15-minute unit of service basis.
